Additional work skills. Professional skills in a resume

The main bridge that connects the applicant and the future employer is the resume. And in order not only to get an interview, but also to make an impression, you need to write your resume correctly.

Key skills and their types

Most of the questions and doubts arise from the applicant when filling out such a section as key skills in the resume. An example of most compiled resumes shows that applicants do not know how to fill out this section correctly, what is better not to mention, and how to sell their professional qualities more profitably.

The key skills that you write down on your resume should give a complete picture of you as a professional. At the same time, there should be room for questions during the interview. And an equally important rule: all this should fit on one, maximum one and a half A4 pages. After all, not every HR manager has the time to read 5-6 page biographies and look for the main information there. The applicant himself must highlight and write down his key skills in his resume. An example of their use at your previous job will increase your chances of getting a new position.

The applicant must conditionally divide his key skills into three groups: professional, general special, and communication and management skills.

Professional skills

Professional skills differ depending on the type of profession, and it is their knowledge that makes a person a specialist in his field. They should reinforce your claim to the position and differentiate you from other candidates who are applying for the position. For example, if you don’t know what to include in the key skills of an accountant, then it could be knowledge of 1C and tax legislation, for a teacher or teacher - knowledge of methods of working with children and textbooks, for a logistician - knowledge of Incomterms.

Additionally, this type of core skill will differ between the performer and manager level. This is a very common mistake that applicants often make: they want to get the position of a manager or director, but in the list of professional skills they indicate the skills possessed by lower-level specialists.

The quality of job offers will directly depend on how clearly your resume indicates whether you are a manager or a subordinate.

General Special Skills

In this section you need to record such skills as the ability to drive a car and having a driver’s license, first aid, and knowledge of foreign languages. Many people can do this, but some jobs are especially useful for having these key skills on a resume.

An example of their use for the nanny profession: if she has a first aid certificate and a driver’s license, then in the eyes of the employer she will look more qualified, since in the event of an unforeseen situation she will be able to provide assistance to the child before the doctors arrive or take him to the hospital.

Undoubtedly, such skills will not have a direct impact on work, but they can be considered quite useful, so they need to be developed and used in practice regularly.

Communication and management skills

It is this point that raises the most questions, since not all applicants know what to write in the key skills of this group. Therefore, this line in the resume is often left blank, or all known skills are written down in it, making oneself a superman and an ultra-employee.

From all the variety of possible communication skills, it is better to choose one, maximum two, that are inherent to you, and write about them in one sentence. This will be much more effective than a simple listing: communication skills, stress resistance, determination, initiative, efficiency, etc.

What to Write in Key Communication and Management Skills

1. Communication skills. People skills are useful in any job, regardless of whether you previously worked in a call center or acted as a defense attorney in court. If you have experience communicating with people, be sure to mention this in your resume, then at the interview you will have a chance to confirm this in practice.

2. Organizational skills. If you know how to coherently manage and organize the work of the entire team and find a way out of complex non-standard situations, back up this example in your resume with practice. To do this, you can mention the number of people who were subordinate to you, as well as briefly describe the final result of the joint activities of the entire team under your leadership.

3. Hard work. Your core skills should include a specific example from your previous job where you performed additional tasks to achieve the intended result. This could be completing a project ahead of schedule, working extra hours to help new employees, and much more.

4. Talents and hobbies. This is an asset that will help your future boss determine what exactly brought you to your desired field of activity and what you spend your free time on. If you decide to list your talents as key skills on your resume, the example should indicate that you can put them to use in your new position.

5. Multi-vector. If in your previous job you were able to combine several functions, be sure to indicate this in your resume. This skill will be especially valuable in small companies, where very often one employee combines several positions.

The main requirement for a resume

The obvious fact that everyone forgets is that core skills must be truthful. Even if there is no work experience, or it is not impressive enough, and there are no special skills, there is no need to attribute to yourself professional achievements that do not exist. Even if such an applicant is invited to an interview, it will not be difficult to find out that a brilliant career exists only in a resume. After all, trained HR specialists talk to applicants, and even if you are hired, the deception will be revealed on the very first day, which will be your last in this company.

Professional skills for a resume are an integral part of the document, most often a separate block. Using them, the employer determines the applicant’s capabilities as an employee of the company. You need to choose them carefully in order to attract the recruiter with whom the further conversation will take place.

What is - Professional skills for resume

Professional qualities are a set of personal qualities and skills that a specialist acquired during. They help to improve in the future and benefit the organization.

Quite often, a resume contains qualities that are only conditionally professional. For example, a developed sense of humor. If a recruiter is looking for a person to fill a lawyer position, he will not rate this quality highly. But for a corporate event host, he can be considered professional.

Before delving into the definition of professional skills, we recommend that all job seekers, or those who are just about to find a new promising job, familiarize themselves with the online course: “New job: strategy, preparation, search.” In three days you will be taught how to present yourself in the best way possible.

What professional skills should I include on my resume?

Basic 3 rules for writing a resume

To describe professional knowledge and skills in a sales resume, simply follow three principles:

• Conciseness. If you write little information, doubts will appear. If there are an excessive number of points, it will be difficult to read the resume. It is better to choose an average number of skills – 6-9;
• Compliance with the requirements specific vacancy. It is necessary to position yourself at the “executive-manager” level, so that when viewing a resume, the recruiter immediately understands who he is dealing with;
• Presentability. The information in your resume should sound strong and beautiful. You should write specifically. For example, sales experience (5 years in the wholesale department). If you have experience in personnel management, you need to indicate in the document how many people were in the team.

General skills

The employer will definitely appreciate your ability to establish contact with counterparties in writing and orally, achievements in the field of service, organization of work processes, public speaking experience and other abilities. But in any field, employees with high motivation for results, initiative, energy in solving issues, competent speech, speed in decision making, and responsibility are valued. This is what will help

Directions for career growth will be indicated to you by consultation with Career Vector specialists. Experts will guide and support your actions to achieve new levels.

Applicants often indicate that the candidate must have:

• Technical skills;
• Leadership qualities;
• Marketing skills;
• Experience in organizing and managing processes.

The modern labor market requires new knowledge of modern technologies. To obtain an in-demand Internet profession, additional training is often required.

Special Skills

There are special skills that professionals have. The list is general and not suitable for every specialty.

Professional skills in a resume are as follows:

The optimal number of skills in a resume is 6-9

Examples of skill descriptions

It is important to understand that the list of professional skills in a resume must be consistent with the requirements for a specific position. For example, accuracy can hardly be called a mandatory professional quality of a top manager. But for the secretary it will be a tangible advantage. Therefore, when writing a resume, you should consider how relevant the skill is to your profession.

You can see standards and examples of the most successful resumes in the book by Vladimir Yakub. A certified specialist and MBA teacher, one of the best headhunters in Russia shares his experience and examples in his book “A winning resume. 1:0 in your favor!” Buy a book, sell yourself and have a successful career!

An example of a description of the professional skills of a sales consultant

The position of sales consultant attracts many. But not everyone stays in this role for long. The profession is not suitable for hot-tempered and conflict-ridden people. Sanguine and phlegmatic people usually achieve great results in it.

Key skills for a sales consultant resume:

• Ability to interest buyers;
• Ability to handle objections and prevent conflicts;
• Knowledge of products in a particular store (clothing, equipment);
• Individual approach to the buyer, determining his needs and assistance in making a choice.

An example of a description of the professional skills of an accountant

Let's consider what qualities an accountant needs for a resume:

• Punctuality;
• Organization;
• Performance;
• Accuracy.

Skills that need to be indicated in the document:

• Preparation of primary documents;
• Working with large amounts of information;
• Knowledge of the Civil Code, Labor Code and Tax Code of the Russian Federation;
• Knowledge of rules and experience in accounting and tax accounting.

An example of a description of a driver's professional skills

Key skills for a resume could be:

• Driving experience (15 years);
• Knowledge of Moscow and the Moscow region;
• Careful driving style;
• Polite communication with clients;
• License category C, driving experience without accidents – 7 years.

An example of a lawyer's professional skills description

Professional skills and abilities in a lawyer’s resume:

• Knowledge of the Consultant Plus and 1C programs;
• Knowledge of contract, labor and commercial law;
• Experience in using the services “My Arbitrator”, “Card Index of Arbitration Cases”;
• Competent preparation of procedural and legal documentation.

An example of a description of the professional skills of a manager (director)

Skills for a resume for a management position:

• Creation from “0” of effective activities of the commercial service (marketing, sales department)
• Experience in personnel management of up to 1 thousand people (motivation, training, selection and dismissal);
• Market research (analysis of the organization’s competitiveness and customer requests);
• Forecast and implementation of sales plan.

An example of a description of the professional skills of a secretary

Basic skills for a secretary:

• Proficiency in English (level);
• Knowledge of the basics of office work;
• Experience using MS Office programs;
• Proficiency in office equipment.

Writing a resume online

There are dozens and hundreds of candidates vying for one position, so it’s important to stand out. At this stage, it is impossible to attract attention with personal charm. Therefore, in order to write your professional skills in a non-standard and correct way, you should use original services for writing a resume online:

• Zerply. This social network has received high praise among developers and designers, as it will be possible to publish a portfolio there;
• CVmaker. The service is suitable for creating a standard, but stylish resume. It provides six free templates designed in a classic style.
• Each has its own skills, which must be taken into account. After compiling your resume, you should imagine yourself as a manager who needs an employee for your position. Changes should be made until you are satisfied with the result. You don't need to make a very long list, otherwise your resume will be put aside.

In every second resume, applicants write how creative and ambitious they are and how much they want to work only for the benefit of the company. Half of these skills are added for ballast, but among the standard skills there are some that are useful to everyone.

We already have a lot of copywriters, journalists and writers, so why do you need one if your work with texts has nothing to do with it? Hint: 36% of employers, according to the portal hh.ru, refuse an interview and do not even consider a resume if the cover letter was written with errors. That is, they won’t even invite you if they see that you described your “functionality.”

The inability to connect two words can become a wall on the path to promotion. A novice engineer can work only with hardware for several years. But the job of a manager, for example, is not so much in development as in management. This means that you need to write letters, memos, assignments, reports... and put all your effort into learning your native language in order to keep a new job and salary.

Expressing thoughts verbally goes hand in hand with the previous rating point. Moreover, speaking skills help not only in work. If your job requires you to make presentations or conduct meetings, then this is a mandatory requirement for work. And if you sit in silence in an office or laboratory, the ability to talk allows you to adapt to the workplace faster. Gloomy silent people are loved only by other gloomy silent people, and even then not very much.

To show that you can talk, you don't need to speak in poetry or constantly chat. The rules for good oral communication are different:

• Smile.
• The ability to listen to the interlocutor and not interrupt.
• Calling by name.
• Simple and succinct answers to the questions asked.
• Ability to present facts consistently and logically.

Actually, that's all. And don't try to make jokes if you've never tried yourself as a comedian before.

It seems that this is an innate character trait. It either exists or it doesn’t. But in fact, it can be pumped up.

You need it more than the employer, because without a healthy dose of confidence you can’t build a career. Agreeing with everyone and listening to other people's instructions is convenient for anyone except you. The truism that you need to believe in yourself to achieve something will always be true. However, there is a line between confidence and arrogance, so don't try to show off how cool you are right in the interview. Learn gradually, and in line for an interview, try to at least straighten your back.

7. Ability to manage time

This is one of the cornerstones of productivity. Even if you are not interested in this topic, you will still have to work - that is, produce a product of labor - so you need to allocate your time wisely.

According to statistics, an average of two and a half (!) hours are spent per day on social networks alone. On Lifehacker you can find so much material on this topic that reading the articles can be equated to a university course.

Of course, your performance and your bonus do not depend solely on how well you schedule. But you know better where to spend the time freed up as a result of competent planning.

In fact, this skill is almost impossible to find in the list of requirements for a job applicant, because few people see a direct relationship between communication in the professional community and work. But this may affect performance. For example, if you are involved in a field that is rapidly developing and want to keep up with progress, you need to constantly learn from others' experiences. And if you visit industry events, then you have a chance to find customers and partners there. In addition, knowledge of the community makes it possible to find and consult with experts.

Jokes about the confrontation between accountants and administrators are still popular, oddly enough. It is assumed that today everyone without exception has experience communicating with technology.

And if you come to the office, then on the very first day you need to figure out where the company stores electronic documents and in what messenger the departments communicate with each other. Yes, and contacting technical support with the wording “I didn’t do anything, it was all he himself,” pointing a finger at a frozen computer, is no longer respectable.

And the better your skills, the more opportunities you have for career growth. You don't have to become a geek, but you need the basics like air.

Many people can work strictly according to instructions, but truly tasty and profitable projects and positions go to those who can look at things from an unusual angle and quickly solve complex problems. This skill alone can be done, and if the ability to quickly find a way out is accompanied by other qualities, then there is no price for you.

No, no, no, not in the sense that everyone should be looking for clients and being masters of cold calling. You just need to know how to bargain. For example, when you are talking about a salary increase or determining the size of your future salary. Learn to sell your time and receive comfort as a reward. You need to be a good trader to reschedule a deadline, negotiate project changes proposed by the team, or negotiate remote work.

In the last few years, all recruiters seem to be obsessed with the ability to work in a team. They want to see team players even in professions where individual work is important.

However, teamwork, like other items on this list, is a chance to achieve career growth. Even if you don't aspire to a leadership position, understanding the shared goals of your team inspires you to work hard.

This is the main non-core skill that helps you live and work. Intelligence is your knowledge and your ability to work with information, emotional intelligence is the ability to apply your knowledge in real situations. Empathy helps to interact with others, and most importantly, it can also be developed.

Much attention should be paid to the “skills” column, because it tells you what exactly can be expected from the applicant. Education or work experience are very important sections, but they will not tell you what exactly a potential employee can do. Social surveys among recruiters have shown that the majority of HR specialists pay the closest attention to this column.

Naturally, every applicant strives to ensure that his resume sells him as profitably as possible, is as interesting as possible and is not discarded by employers. This means that it is important that the recruiter is interested. In this regard, a completely logical question arises - what skills should be included in the resume.

At its core, the “key skills” column is a list of facts about the applicant that are related to his professional activities, a description of what he can do and what experience he has. It is best if the skills are listed in list form rather than condensed into one paragraph or sentence.

What can you write in the “skills” column?

To figure out what skills you can put on your resume so that they show you off in a favorable light, you first need to understand what the key professional skills are. There are practically no average options - each profession requires the presence of skills in a specific field of activity. But in the case where general formulations are suitable for the applicant, you can write something like the following:

• business communication skills;
• the ability to carefully plan your actions, work in an organized manner and make timely decisions;
• ability to analyze and solve problems;
• organizational abilities.

Despite the presence of such formulations, it is still better to select skills individually, based on the qualities of your personality and the specifics of the profession. The requirements for candidates also play an important role. In most cases, already at the stage of reviewing a vacancy announcement, it becomes clear what skills the employer needs.

If the applicant can “read between the lines,” then the best option would be to edit his resume for each individual case. Sometimes it is even appropriate to have the applicant simply paraphrase the requirements from the vacancy announcement - in this case, the employer understands that this particular person may be suitable for him. But it is important not to rewrite the wording verbatim, but to change them, adapting them to your personal qualities.

Leadership skills

A special understanding of what key skills are required if you are applying for a leadership position. The resumes of applicants of this kind, as a rule, are treated with increased attention, and candidates are considered more closely. This means that the skills listed on your resume can make all the difference. Listing which skills would be beneficial in this case? Here are some options:

• ability to resolve conflicts;
• ability to plan and organize the work of several people;
• showing responsibility for decisions made;
• analytical thinking;
• effective management of not only labor, but also time;
• ability to negotiate;
• communication skills, the ability to inspire professional trust in people.

In a resume, professional skills, as well as the skills and qualities of your personality, play an important role. Sometimes it’s them that the employer pays attention to. The more talented the employee, the greater his chances of finding a job in a particular company. Especially if we are talking about a prestigious corporation. Therefore, you need to know how to write a resume. Sometimes some moments can be embellished, but not too much. And to keep silent about something. What professional skills should I include on my resume? What should you abstain from? The best tips and recommendations are presented to our attention. Remember one thing right away: there is no exact algorithm. But by following some advice and taking into account the experiences of other people, you can write a lot of useful information in such an important document.

Not for all

Professional skills and abilities in a resume (an example is quick learning) play an important role. But unfortunately, as already mentioned, there are no precise indications in this regard. After all, each direction has its own characteristics. They will have to be taken into account. Without fail.

Therefore, in your resume, professional skills, as well as your skills and personal qualities, will constantly change. Depending on what profession you aspire to. What are we talking about? For example, a system administrator does not need cooking skills, and a chef does not need programming knowledge. Therefore, such data may not be specified. Although, if in the future you want to change the nature of your activity, it’s worth a try. Nevertheless, let us focus on the key points and evaluate their importance for employment. There are some general characteristics and points in any resume.

Fast learner

Professional skills in a resume (any kind) are unthinkable without such a characteristic as quick learning. Perhaps this is where we will have to start. Any employer wants its employees not to be sheep and to grasp everything on the fly. Especially if we are talking about a person without experience in a particular field.

Perhaps, quick learning is something that you can and should write about, even if you don’t have it. Why? You can always learn something in a short time. The main thing is to set a goal for yourself. It is almost impossible to test quick learning. At least for the average worker. What to write in professional skills in a resume besides this, regardless of your activity?

PC knowledge

A computer is something that plays an important role in the life of a modern person. And ignorance of him suggests that the employee is a little retarded. Even if this is some kind of cook (after all, sooner or later he will begin to come into contact with some kind of equipment, for example, a cash register; this practice is widespread in Russia), not to mention office employees or computer professionals.

So PC knowledge is another mandatory item for a resume. True, they usually don’t forget about him. Rather, on the contrary, they write down first, regardless of the chosen work. Knowing a computer is important. Especially when there is a prospect of promotion.

Stress resistance

Professional skills and knowledge in a resume (examples have already been discussed) are unthinkable without one more rather important point. True, it rather refers to personal qualities. It's about stress resistance.

Any job is stressful. And no one is immune from tension. Nobody needs a hot-tempered, aggressive and impatient employee. Therefore, sometimes you have to embellish reality. Stress resistance is included in the list of qualities, regardless of whether a person has it or not. Typically, this is not that important in reality. The main thing is not to show too much aggression in stressful situations and to behave with dignity.

If for some reason you do not indicate this item, they may be asked about it in a veiled manner during the interview. And you will have to either lie or tell the truth, and then, perhaps, say goodbye to your potential employer forever.

Superman

Professional skills play an important role in a resume. But there is one very common mistake that job seekers make. Which exactly? We are talking about describing a superman. That is, the overall picture emerging from a citizen’s resume is too good. And he learns quickly, and doesn’t get tired, and doesn’t give in to stress, and in general is just such a genius.

But the reality is completely different. It is clear that stress is inevitable. Sooner or later, everyone succumbs to nervous breakdowns. Learning quickly can be done both by learning and unlearning. And a special store of knowledge is something that, as a rule, is very easy to lose. And if a person himself is so talented, what did he forget while working for his uncle? A superman will organize his own business and will be able to quickly achieve enormous success. Please take this into account.

Therefore, you should not get carried away with some professional skills, abilities and knowledge in your resume. It is enough to leave a small note for each item (or some). Again, let's touch on stress. Here you can write: stress resistance (I calm down quickly, a cup of tea/coffee helps). Or something like that. In no case should you describe a person with superpowers in your resume.

Foreign language skills

But the generally accepted list does not end there. Professional knowledge and skills in a resume, as we have already found out, can be different. Knowledge of languages ​​will be a huge plus. Please indicate those that you understand. And don’t forget to add the degree of your knowledge as well.

If this item is not so important for a cook or cleaner, then such knowledge may be useful for managers and office workers. You need to understand foreign languages ​​at least at a general level. If you are not a linguist or have no evidence of fluency, you will have to indicate “intermediate” or “above average.” It is also suitable to write a commentary on language proficiency in the form of “technical level”, as well as “colloquial”. But not “free” at all. This is indicated only if there are documents that can confirm this fact.

Communication skills

Professional knowledge and skills in a resume also imply another very interesting point. You can indicate communication skills in this column. For example, communication skills or the ability to conduct dialogues. Communication is an important element of most professions. And sociable people are welcome in almost any position.

Nevertheless, this quality should not be extolled. And describe how well you communicate, too. It is enough to indicate communication skills and the ability to conduct business negotiations. This is enough for the employer and recruiting manager. Just don't lie too much. During the interview, it will become clear whether you can communicate with others or not.

Knowledge of psychology

In a resume, professional skills differ from each other in each individual case. Nevertheless, sometimes it is worth mentioning such an item as knowledge in the field of human psychology. Relevant when it comes to any profession where you will have to communicate a lot. Or engage in sales/consulting.

Knowledge of human psychology, as a rule, helps to find leverage in order to achieve one’s goal. For example, sell this or that product without open persuasion. It seems that the person himself made the decision to buy, but in fact, he was influenced on a psychological level. And when a potential employee still has some kind of documentary evidence (say, a certificate of listening to lectures/attending courses in psychology), then this is generally wonderful.

As you can see, the professional skills and knowledge in your resume can help you get a job. Or, conversely, interfere with this process. The main rule of writing a resume is that you can lie, but not too much. Don't act like a prodigy, write more truthfully and don't show that you are too smart (even if you really are). Managers rarely hire citizens who are savvy in many business issues better than themselves. Professional skills in your resume (we’ve looked at more than one example) are what will help you get a job. Just be prepared to tell more of the truth.